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Review all emails sent from the website, locate a particular email or re-send an email. |
All emails sent from the website can be reviewed and resent in via the 'Email Review windowHistory' page. This is handy if, for instance, a customer reports they have not received their order confirmation emailsemail.
You can simply locate the email and trigger a re-send.
Step-by-step guide
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- Login to the CMS.
- Navigate to Reporting → Email History.
- Non-BPD admin users should look in their Accounts or Settings menus for the 'Emails' page.
- The page will show all emails
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- sent in the past 30 days.
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- Use the paging arrows to browse, or search by keyword and/or date range.
- Use the
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- 'Resend' button to resend
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- an email to the
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- original destination address, or specify an alternative email recipient.
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If the 'Emails' page is not present under the Accounts or Settings menu, 'EmailNotificationRegister.aspx' may need to be added as a new menu item. See Add a New Menu Item for instructions. |
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