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Excerpt |
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In Customer Self Service, a system setting controls whether B2B users can see and track the orders for ALL accounts they have access to, or just for account they are currently operating on. |
Note |
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This functionality is not available where Live order enquiries are made, due to speed considerations with the ERP query. Only sites using standard order tracking can enable this function. |
Step-by-step guide
To Allow Multiple Account Users to View All Orders:
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