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There is an integrator setting,  Send Customer ConversionConversions; when the setting is set and a send changed of Customer Master is in progress, the integrator queries the Pronto deb-conversion table and writes all records to the web's Customer Conversion table. Following this event, if actual data was sent, a webservice is called on the web that will then take any of the these records which haven't previously been processed and then update all relevant tables to update to the new Customer Codes

This will ensure that if debtor codes are converted in PRONTO, the user/s ID and associated functionality will be updated with the new debtor code. 

Step-by-step guide

  1. Log on to your integrator P.C. 
  2. Open the 'Advanced' tab
  3. Tick the setting, 'Send Customer Conversions'
  4. To apply the setting immediately, restart the integrator OR the integrator will restart overnight and the setting will be applied the next day

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