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Web site On occasion, website administrators might need to remove a user from the database completely. In this case, you can delete the user from the user can be deleted via the Customer Self Service application.

Step-by-step guide

To Delete a User:

  1. Login as an Administrator
  2. From the Navigate to 'Accounts' --> 'User Maintenance Page', use the search bar above the grid containing the users to find the user to delete' (zUsers.aspx).
  3. Search for the required user account.
  4. Select the user 's record from the gridrecord via radio button.
  5. Click on Delete which is located below the grid containing the users 'Delete'.
  6. When asked to confirm the deletion of the user, click on 'Yes' to delete the user, or 'No' to leave the user as is.

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Info

There is a system setting to toggle whether a confirmation is displayed requested when deleting a user. The setting is called 'Show Confirm On Grid Delete/Remove' and is found under the 'General' Tab in System Settings.

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