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Overview

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Your website has an out-of-the-box online gift card functionality which can create and and maintain gift cards. Users redeem them during checkout with a Gift Card Number and PIN. Users can combine Gift Card funds with traditional Gift cards can be combined with other payment options, and may use a card can be applied multiple times until its the balance is depleted.

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1. Configure Settings for Gift Cards

There are For Gift Cards to work correctly, two system flags which need to be set in order for Gift Cards to work correctly. 

1. Set Gift Card Provider flag to 'CSS': 

1. In the CMS, navigate to Settings → Settings.
   
   
2. Select the Orders tab.
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3. Select the Credit Cards tab.
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4. Scroll to the setting Gift Card Provider and set to select CSS.
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5. Click Update to save changes. 

2. Set Allow B2C Pay By Gift Card flag, which should be set to  to 'Yes' at Customer level. 

1. In the CMS, navigate to Users → Customer Maintenance.
   
   
2. Search for the default B2C Customer Code for your site.
   
   
3. Select the Customer Details tab.
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4. Check the value of Allow B2C Pay By Gift Card - it should be set to 'Yes'.
   
   

5. If required, click Modify, set the flag to Yes and click OK.

   Info
   For sites with many B2C Customer Codes, contact Commerce Vision Support and request a bulk update.

   
   

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1. In the CMS, navigate to Content → Standard Pages.
   
   
2. Select the Checkout template.
   
   
   
3. Scroll to 'Zone Step2 and click Add Widget.
   
   
4. Search for 'gift card', then select Checkout CSS Gift Card and click  Payment and click Add Widget.
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5. Edit the newly added widget and modify options as required. (See Checkout Gift Card Payment widget help.)
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6. Click Save. Your changes will be visible immediately. 
   

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1. In the CMS, navigate to Gift Card Maintenance (/zGiftCardMaintenance.aspx). If this page does not appear on your menu, contact Commerce Vision Support.
2. Click 'Click New'.
   
3. Populate the fields as required: 
   • Gift Card No - numeric only, between 1 - 13 digits
   • Gift Card PIN - alphanumeric, any number of characters
   • Original Amount - the initial card balance
   • Current Balance - the current card balance (same as 'Original Amount' at time of creation). This figure updates automatically as funds are used.
   • Expiry Date - the date the card becomes invalid (12:00 am on the specified date)
   • Comments - for the Administrator's reference
4. Click 'OK' to saveTo save, click OK.

To Create create Gift Cards via Import: 

1. Create and save a CSV file containing file containing Gift Card data. 

Columns should contain data in this order (no header row):

1. • Gift Card No.
   • Gift Card PIN
   • Gift Card Amount
   • Expiry Date (format DD/MM/YYYY)
   • Comments
     
     
2. Login to Logged into the site website as an Administrator. Navigate Administrator, navigate to Gift Card Maintenance (/zGiftCardMaintenance.aspx).
   
   
3. Click the 'the Import' tab.
   
   
4. Drag and drop the CSV file into the file selection window, or click the 'Select' button to browse to the file location, click the Select button.
   
   
5. Click 'Click IMPORT NOW'.

The dialogue box will display a success message and any failures upon import.

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Maintaining Gift Cards

If a Gift Card PIN is lost, a new one can be set by the Administrator via the Gift Card Maintenance page. Similarly, the Expiry Date can be modified, as can balances and comments. Cards can also be deleted if required.

To Maintain maintain Gift Cards:

1. Login to the site as an Administrator. 
2. Navigate to As Administrator logged into your site,  navigate to Gift Card Maintenance (/zGiftCardMaintenance.aspx).
   
   
3. Select the required card via radio button.
   
   
4. Click 'Click Modify'.
   
   
5. Reset the User's PIN, edit dollar amounts, change the Expiry date, or update Comments. 
   
   
6. Click 'OK' to saveTo save, click OK. 

Redeeming Cards (end user)

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If the User attempts to redeem an expired card, an error message will be returned. 

Additional Information

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For sites with many B2C Customer Codes, contact Commerce Vision Support and request a bulk update.

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hidden true MultiExcerptName Additional Info
Gift cards can be combined with other payment options, and can be applied multiple times until the balance is depleted.

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Online Gift Cards

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Minimum Version Requirements	Multiexcerpt MultiExcerptName Minimum Version Requirements **.**.**
Prerequisites	Multiexcerpt MultiExcerptName Pre reqs Before you begin, ensure that your ERP has ERP must have a special 'CSSGC' account set up for Gift Card transactions to be posted to. PRONTO users can find additional information here - PRONTO and Online Payments.
Self Configurable	Multiexcerpt MultiExcerptName Self Configurable Yes
Business Function	Multiexcerpt MultiExcerptName Business Function MarketingPayment Types
BPD Only?	Multiexcerpt MultiExcerptName BPD Only Yes
B2B/B2C/Both	Multiexcerpt MultiExcerptName B2B/B2C/Both Both	Ballpark Hours From CV (if opting for CV to complete self config component)

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MultiExcerptName Ballpark Hours From CV (if opting for CV to complete self config component)
1

Ballpark Hours From CV (in addition to any self config required)

Ballpark Hours From CV (in addition to any self config required)

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Contact Commerce Vision

Third Party Costs

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CMS Categoryn/a

CMS Category

Related help

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