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Overview
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Commerce Vision BPD CV ecommerce websites offer Product Review functionality via widgets |
, available from version 375 onward. Reviews are submitted by online users and feature a star rating, title, and summary text. |
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Product Reviews are displayed on the product detail page of the website after being approved by an Administrator. The reviewer's name and location (optional) are displayed under the review, as well as the submission date.
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To Enable Product Reviews:
- Login to In the CMSNavigate , go to Content → Standard Pages.
- Select the Product Detail template.
- If using the optional Product Rating widget, locate the appropriate zone placement. The optimal location will depend on your site's layout, but common placements include 'Zone MainRight' or 'Zone Bottom'.
- Click the Add Widget button.
- Search for 'Product Rating' in the Add Widget popup.
- Highlight the widget and click Add Widget.
- Drag the widget to the desired sequence in the widget list, if required.
- Click Edit to configure widget options. A popup will appear.
- Click Save after making required changes.
- Next, locate the appropriate zone for the Product Reviews widget. The optimal location will depend on your site's layout, but common placements include 'Zone Bottom' or'Zone FullBottom'.
- Click Add Widget.
- Search for and select the Product Reviews widget.
- Click Add.
- Drag the widget to the desired sequence in the widget list, if required.
- Click Edit to configure the widget. Options include: default number of reviews to display, flag to include reviewer's location, Thank You message text, and field prompts.
- Click Save after making required changes.
The Product Reviews widgets will now be visible upon refresh of the product page.
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For instructions on approving or rejecting reviews, refer to Managing Manage Product Reviews.
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From version 4.09+, you can also display an Admin response to individual reviews! Our article on Manage Product Reviews explains how. |
Additional Information
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| Product Reviews are displayed on the product detail page of the website after being approved by an Administrator. The reviewer's name and location (optional) are displayed under the review, as well as the submission date. |
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| hidden | true |
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Product Reviews |
| Minimum Version Requirements |
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| | 03.75.00 |
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| Prerequisites | |
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| Self Configurable |
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| MultiExcerptName | Self Configurable |
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| Yes |
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| Business Function |
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| MultiExcerptName | Business Function |
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| Website User Experience |
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| BPD Only? | |
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| B2B/B2C/Both |
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| MultiExcerptName | B2B/B2C/Both |
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| Both |
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| Ballpark Hours From CV (if opting for CV to complete self config component) |
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| MultiExcerptName | Ballpark Hours From CV (if opting for CV to complete self config component) |
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| 2 |
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| Ballpark Hours From CV (in addition to any self config required) |
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| MultiExcerptName | Ballpark Hours From CV (in addition to any self config required) |
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| Contact Commerce Vision |
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| Third Party Costs |
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| MultiExcerptName | Third Party Costs |
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| n/a
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| CMS Category |
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| MultiExcerptName | CMS Category |
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| - Content → Pages & Templates
- Products & Categories → Product Review Approval
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Related help
| Content by Label |
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| showLabels | false |
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| max | 5 |
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| spaces | KB |
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| showSpace | false |
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| sort | modified |
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| reverse | true |
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| type | page |
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| cql | label = "kb-how-to-articleproduct_content" and type = "page" and space = "KB" |
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| labels | kb-how-to-article |
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| Content by Label |
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| showLabels | false |
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| showSpace | false |
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| title | Related widgets |
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| excludeCurrent | true |
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| cql | label = "widget" and title ~ "product review" |
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| Content by Label |
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| showLabels | false |
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| showSpace | false |
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| excludeCurrent | true |
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| cql | label = "widget" and title ~ "product rating" |
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