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Multiexcerpt
hiddentrue
MultiExcerptNameFeature Title

Allowing Users With Multiple Accounts to Track All Orders


Overview


Multiexcerpt
MultiExcerptNameFeature Overview


Excerpt

Administrators can enable or disable the setting to control whether B2B users can track orders for ALL customer accounts they have access to, or just those of the account they are currently in. 


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  1. Login to your website and navigate to Preferences → System Preferences (/zPrefs.aspx).
  2. Click the Browse tab.
  3. In the Order Search Options section, tick the Include all MultiAccount Customer Orders checkbox.
    If this is not ticked, the Order History/Track Orders page will only include orders for the account the user is currently in.
  4. To save, click the Update button.


Additional Information

Note

This functionality is not available where Live order enquiries are made, due to speed considerations with the ERP query. Only sites using standard order tracking can enable this function.

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Minimum Version Requirements


Multiexcerpt
MultiExcerptNameMinimum Version Requirements

**.**.**


Prerequisites


Multiexcerpt
MultiExcerptNamePre reqs

Does not operate from the PRONTO Bill-To structure. Accounts MUST be set up in the CSS Multi Customer area against the user.


Self Configurable


Multiexcerpt
MultiExcerptNameSelf Configurable

Yes


Business Function


Multiexcerpt
MultiExcerptNameBusiness Function

AdministrationOrders


BPD Only?


Multiexcerpt
MultiExcerptNameBPD Only

Yes


B2B/B2C/Both


Multiexcerpt
MultiExcerptNameB2B/B2C/Both

B2B


Third Party Costs


Multiexcerpt
MultiExcerptNameThird Party Costs

n/a



Related help

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