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Add a free freight promotion for your website. |
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MultiExcerptName | Feature Overview |
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Free Freight promotions can be configured to treat your customers to $0 shipping on eligible orders. All they need to do is meet a minimum spend requirement and apply the promo code to their cart! |
In the example below, we'll create a Free Freight promo for orders over $50, using the code 'FREEFREIGHT50'.
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This page assumes you've already got the Promotion Codes feature enabled for your website. BPD sites: to enable Promotion Codes, go to Settings → Feature Management → Payment & Checkout, and toggle on 'Promotion Codes'. (See Promotion Codes help.) Classic sites: contact Commerce Vision to have it switched on. |
To configure a Free Freight promotion:
- In the CMS, navigate to Campaigns & Promotions→ Promotion Codes.
- Click 'Add Promotion Code'.
- Select Promotion Type = Freight.
- Select the scenario When I spend X dollars I get free freight.
- Enter your Promotion Code (no spaces). This is what your customer enters at checkout to redeem the promo.
- Give the promotion a Description. This will be displayed in the user's order summary during checkout.
- Specify Start and End dates. Click the calendar icon to launch the date picker. Note - if start and end dates are not set, the promotion code cannot be used. An error message will display when the customer tries to apply the code during checkout.
- Enter the Discount Threshold. This is the dollar amount the customer must spend to qualify for free freight.
- Nominate the Carrier Code this promotion applies to. You can grant free freight via ALL carriers, or add one or more carriers from the dropdown list.
- Save & Exit.
Your free freight promotion is now ready to go! Customers who meet the minimum spend requirement can apply the promo code to their cart to receive $0 shipping.
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MultiExcerptName | Promo advanced options |
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Each promotion has several advanced options you may wish to configure. These can be accessed immediately after you create the promo, by navigating to Options → Edit Advanced Options.
Or if you're editing an existing promo, they'll be located in a collapsed section below the main promo details:
Misc Options
Usage Limits You can set the maximum number of times the promo code can be used, either by an individual User, users on a particular Customer Code, or Globally (site-wide). Leaving these limits at 0 = unlimited use by all. From version 4.10+, you can also specify one or more users (comma-separated list) who are permitted to use the promotion code. Any user not in this list cannot apply the promo code to their order.
Messages There are default messages set at the promotion code feature level, but these can be overridden for each individual promotion. Leaving these blank will use the defaults. - Promo Code No Longer Applies Message - The notification displayed when the promo code was previously applied successfully but the cart contents have been changed so the code is no longer valid.
- Promotion Code Error Message - The notification displayed when the cart contents are not eligible for the promo code. Perhaps the cart value is not high enough or the minimum quantity has not been reached.
- Promotion Code Applied Message - The notification displayed when the cart contents are valid for the promo code.
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We recommend that Promotion Codes be configured on your Stage site and thoroughly tested to ensure behaviour is as expected. |
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MultiExcerptName | Additional Info |
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There are also additional advanced options that you can configure for promotions. They become available after the promo is created. |
Minimum Version Requirements |
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MultiExcerptName | Minimum Version Requirements |
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| 3.75.00 |
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Prerequisites |
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| The Promotion Codes feature must be enabled for your website. |
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Self Configurable |
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MultiExcerptName | Self Configurable |
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| Yes |
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Business Function |
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MultiExcerptName | Business Function |
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| Promotions |
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BPD Only? | |
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B2B/B2C/Both |
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MultiExcerptName | B2B/B2C/Both |
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| Both |
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Ballpark Hours From CV (if opting for CV to complete self config component) |
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MultiExcerptName | Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Contact Commerce Vision |
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Ballpark Hours From CV (in addition to any self config required) |
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MultiExcerptName | Ballpark Hours From CV (in addition to any self config required) |
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| Contact Commerce Vision |
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Third Party Costs |
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MultiExcerptName | Third Party Costs |
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| n/a
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CMS Category |
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MultiExcerptName | CMS Category |
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| Campaigns & Promotions → Promotion Codes |
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Content by Label |
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showLabels | false |
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max | 5 |
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spaces | KB |
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showSpace | false |
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sort | modified |
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reverse | true |
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type | page |
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cql | label in ("promotion-codes","promotions") and type = "page" and space = "KB" |
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labels | kb-how-to-article |
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