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Every registered Website user is assigned to at least one Customer account (with a unique Customer Code). Most Customer Codes are associated with particular specific customer accounts and may be from your ERP. There is also at least one default Customer Code, usually that assigned to B2C users , and for self-registration purposes. And depending on your business requirements, others there may be Customer Codes for staff users. Apart from accounting purposes, assigning users to Customer accounts Codes is critical for determining a user's access to features, functions, and even prices (plus and more) when they are logged into onto your site. 


When a user is created on the Customer Self Service eCommerce Platform, they must be assigned to at least one Customer Code. If they are linked to a single Customer Code, this will automatically be set as their default Customer account. If they are linked to more than one Customer account, one of these must be set as the default. Setting or changing the default Customer for a user is done by users with the Administrator role. 

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