For sites running versions 4.25+31, an enhancement is available for PRONTO to online integration to cater for scenarios where a debtor customer is linked to more than one debtor customer account. On integration, the system checks all Website User records against contacts for debtor customers. A User record linked to a specific Customer will be created if one does not exist. The User will be sent a new User registration email. Example: - There is a new offline customer or an additional contact is entered for an existing debtor customer.
- For the new customer, a debtor customer PRONTO account is created.
- On integration, the system checks User Customer records for Customers flagged as Debtor customers. A Website User linked to the Customer is created if it does not exist.
- The User is sent a registration email advising them of their Website login details.
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