• Created by user-b438a, last modified by user-b683f on 06 Oct 2015

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Overview

For sites not utilising Live Pricing, it is important to note that Customer Self Service caches the calculated pricing for a customer and product in order to improve the overall performance of the site.

While prices are generally only cached for 1 hour, flushing this data is quite simple. Follow the process below to clear the price cache and ensure prices displayed are based on the latest integrated data.

Step-by-step guide

To Reset the Price Cache:

  1. Login as an Administrator.
  2. Navigate to 'Preferences' --> 'System Preferences' (/zPrefs.aspx).
  3. Click the 'Tools' tab.
  4. On the 'Pricing Matrix' tab, click the 'Clear Pricing Data' button.
     

 

For information on how to refresh the product & stock security cache, see Resetting the Product Cache.

 

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