A user can have a password expiry date set to force the user to change their password.
Step-by-step guide
To change the Password Expiry Date:
- Log in to the site as User Administrator.
- Load User Maintenance.
- Load the User you want to change.
- In the User Details will be the field Password Expiry Date.
- Click Modify.
- Change the date.
- Save the record.
If the field isn't on the page, contact CVSupport to get it added.