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Overview Of the "Customer Self Service eCommerce Platform" Freight Capabilities

Overview

The "Customer Self Service eCommerce Platform" has a wide variety of capabilities when it comes to calculating and charging freight, including custom connections to external freight provider APIs. This page describes at a high level what the application can do. Contact CV Support for more information on any of these functions and options.

Standard Freight

Allows for unlimited carriers to be defined.
For each carrier, unlimited charging zones can be set up. A charging zone contains a start and end postcode within a country.
Minimum weight allowed
Maximum weight allowed
Maximum volume allowed
Order Limit for no charge - this defines the value the customer needs to buy before they get free freight
Start and End Order Value range - this is useful when it is required to have different freight amounts based on dollar value (handy where weight is not defined on products)
Volume to weight conversion
Track and Trace URL
Calculation of freight can be done using (base $ + $ / kg) OR % of Order total
See our Standard Freight help page for more information.

Generic Freight API

Extends the "Customer Self Service eCommerce Platform" capabilities to connect to external custom freight providers of selected ERP systems, e.g., Sendle, Couriers and Freight, Machship, Sherpa.
To explore this option for your site, consult CV Support.

Region Freight

Allows for a rule to be set up that can be assigned to a debtor (normally B2B only). it is linked to the debtors delivery sequence which is maintained in PRONTO
Allows for start and end order values
Calculation of freight is either a flat $ charge OR % of order value
Supports product group exclusions or inclusions
See our Region Freight help page for more information

Product Type Freight

Works with Standard freight
Allows for product types to be defined to handle bulky products (e.g. Trampolines)
Overrides standard freight for those items

Other Features

Allow for store pick up
Allow for own couriers
Allow for quoting when no freight zone
Define charge types
Set Product Delivery restrictions (product vs postcode or country)
Supports live freight calls to PRONTO.

Additional Information

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Minimum Version Requirements

**.**.**

Prerequisites

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Self Configurable

Yes

Business Function

Fulfillment

BPD Only?

Yes

B2B/B2C/Both

Both

Ballpark Hours From CV (if opting for CV to complete self config component)

Contact CV Support

Ballpark Hours From CV (in addition to any self config required)

Contact CV Support

Third Party Costs

n/a

CMS Category

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