Overview
Credit Card Fee Override allows default surcharge rates in the system to be bypassed for payment of account invoices by nominated Roles and/or Users.
For CV Set Up
This feature is available for version 4.17 and higher, and must be switched on and set up by CV Support. To assist set up, the following information for each Override should be supplied to CV Support: (i) the Role(s) and User(s) that will have access to the Override, and (ii) the Override fee range: minimum and maximum rate in percentage (%.)
Prerequisites for this feature are:
a default rate applicable to the customer is active in the system (see Credit Card Surcharges)
account payment by credit card is enabled in 'Settings'
When the Credit Card Override feature is active, in the Pay Accounts page, a valid user can override the default rate with one that is within the set Override range.
The user will notice that there is a 'Charges' line in the invoice. The amount charged is calculated automatically if a new rate is entered.
Additional Information
Minimum Version Requirements |
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Prerequisites |
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Self Configurable |
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Business Function |
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BPD Only? |
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B2B/B2C/Both |
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Ballpark Hours From CV (if opting for CV to complete self config component) |
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Ballpark Hours From CV (in addition to any self config required) |
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Third Party Costs |
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CMS Category |
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