Many text prompts on standard pages can be changed by defining resources in the CMS. This allows customers to customise messages that appear on the website. Customer Self Service uses a function called "resources" to define messages. These can easily be changed by the system administrator.
Step-by-step guide
- To know if a message is customised using a resource, search for the text in the resource maintenance page:
- Login in as an Administrator.
- Navigate to 'Content' --> 'Resource Manager' (call Commerce Vision if this is not set up on your admin menu)
- Search for the required text.
- If you find it, then it is a resource that can be customised.
- Click 'Modify' to edit the text in the resource value.
- Click 'OK' to save.
- Navigate to 'Settings' --> 'Dictionary' --> 'Refresh Cache' to force the change into the application's cache.
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