Make an Order Reference mandatory when checking out based on the Customer/Account.
This information only applies to a B2B environment; a customer reference is never mandatory in a B2C scenario.
Step-by-step guide
To update the 'Mandatory Order Reference' flag for a Customer:
- Go to Users → Customer Maintenance.
- Search for the required Account Code.
- Select the customer record via the radio button.
- Click the Customer Details tab.
- Click Modify.
- Set the value of the Is Order Reference Mandatory flag as required.
Related Resources
