For sites not using Live Pricing, it is important to note that Customer Self Service caches the calculated pricing for a customer and product in order to improve the overall performance of the site.
While prices are generally only cached for 1 hour, flushing this data is quite simple. Follow the process below to clear the price cache and ensure prices displayed are based on the latest integrated data.
To Reset the Price Cache:
- In the CMS, go to Settings → Cache Management.
- Click the 'Clear Cache' option for the Price Cache.
- A confirmation will display. The price cache has now been reset for all users.
For information on how to refresh the product & stock security cache, see Reset the Product Cache.