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  • Check payment details for any placed order
  • Approve or fail a payment (except when the order has been integrated)
  • Enter a note against a payment, e.g., official receipt number
  • Update the order based on changed payment status (unless order has been integrated)

Example Use Cases

  • Approve held bank transfer orders, e.g., EFT, BPay payments, when payments reach your bank account
  • Approve or reject an order where payment has not been automatically updated by the system for any reason 
  • Approve or reject a 'stuck' order - where payment may have been paid or cancelled, to update the order status accordingly. 
  • Add a transaction reference number or other note to an order payment where that detail is missing.

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