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Overview

For sites not utilising using Live Pricing, it is important to note that Customer Self Service caches the calculated pricing for a customer and product in order to improve the overall performance of the site.

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To Reset the Price Cache:

1. Login as an Administrator.
2. Navigate to 'Preferences' --> 'System Preferences' (/zPrefs.aspx)In the CMS, navigate to Settings → Cache Management.
   
   
3. Click the 'Tools' tab.On the 'Pricing Matrix' tab, click the 'Clear Pricing Data' button.
   Image RemovedClear Cache' option for the Price Cache.
   
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4. A confirmation will display. The price cache has now been reset for all users.
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