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Deactivate rather than delete Users. |
On occasion, website administrators might need to remove a user from the database.
In order to protect database integrity, users with associated or 'active' orders cannot be deleted. Rather, these users can be deactivated.
Step-by-step guide
To Deactivate a User with Active Orders:
- Login as an Administrator.
- Navigate to 'Accounts' --> 'User Maintenance' (zUsers.aspx).
- Search for the required user account.
- Click 'Modify'.
- Set the 'Deactivate User Account' flag so that it is ticked.
- Click 'OK' to save.
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Active orders are: 1) Orders that have been submitted. |
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