Lucene Search capabilities are implemented directly into Customer Self Service's application codebase.
This provides advantages for user experience and indexing capabilities:
- Fast indexing and an up-to-date search index as sourced data is local to the search engine
- Faster and more reliable searching as search queries are done locally on the web site server
- No third party Saas or License fees
- Flexibility to apply extra business logic, e.g., search results filter based on user's stock security (i.e. applying item restrictions)
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Our Product Search is implemented into our application codebase for increased benefits to user experience and indexing.
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More detailed information:
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Search capabilities: - Fast indexing and an up-to-date search index
- Faster and more reliable searching as searches run locally on web site server
- No third party Saas or License fees
- Flexibility to apply extra business logic, e.g., search filter based on user's stock security (i.e. applying item restrictions).
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| Minimum Version Requirements |
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| Prerequisites | |
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| Self Configurable |
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| Yes |
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| Business Function |
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| Website Search |
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| BPD Only? | |
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| B2B/B2C/Both |
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| MultiExcerptName | B2B/B2C/Both |
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| Both |
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| Third Party Costs |
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| n/a |
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