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Overview

Your website may offer some products that are 'delivery by email'

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even though the customer nominates the 'pickup' option at Checkout. Now individual products can be flagged to default to electronic delivery. Perfect for gift cards and digital products! 

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The feature is enabled in three steps: 

1. Contact

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1. Commerce Vision to set up and switch on the option for your site. Minimum version applies.
2. Set up email delivery address for communications.
3. Toggle on 'email delivery' for

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1. specific products.

1. Contact

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Commerce Vision

This feature must be configured and set up by CV SupportCommerce Vision. To turn this feature on, contact us and request that we enable to enable it for youyour site. 

2. Add 'Email Delivery' Address to relevant Email templates

This step ensures that in emails sent by the system to the customer about their order, a product can be marked as delivered by email (and not by pickup or physically delivered).

'Email delivery' is treated as a delivery option and is added to the following templates using an Email Order Address widget:

• Order Placed Email
• Order Confirmation Email Email.

This ensures that a product can be marked as delivered by email (and not by pickup or physically delivered) in emails sent by the system to the customer about their order.

Each template must have its own Email Order Address widget selected for 'email delivery'. Perform Complete the following steps for each template.

1. Navigate to  Content → Emails. 
   
   
2. Find the template 'Order Placed Email' (Note - this procedure must be done for 'Order Confirmation Email' template as well).
   
   
3. Click Edit.
   
   
4. Find the zone where delivery address options ('Email Order Address' widget) have been inserted.
   
   
5. Click Add Widget.
   
   
6. Search for the 'Email Order Address' widget and click Add Widget.
   
   
7. Edit the Email Order Address screen: 
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   Description: enter a description of the delivery mode, e.g., 'Email Delivery'
   Layer: select whether this will apply to all pages or to a particular layer
   Address Title: enter the text to describe the delivery mode that will appear in the email
   Address Type: select Email Delivery
   Show Additional Address Field?  toggle this on if you need another address line
   
   
   
8. To save your changes, click Save.
   
   

9. To make the changes active on your siteIf the Page Preview feature is enabled, click Publish. In order placed and confirmation emails, the customer will be informed that the product will be delivered by email. Note - If an order has multiple items and not all are to be sent by email, the customer's address (for delivery) or store address (for pickup) will appear in place of the 'email delivery message'. 
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1. for the changes to show on your website.
   
   
   

3. Enable 'Email Delivery' for a Product

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1. Go to the Product Maintenance page for the product.
   
   
2. In the Product Information page, scroll down to 'Is Email Delivery' and toggle it on.
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3. Save the change.

Test Email Delivery settings

Test the changes made for email delivery on your website. In order placed and confirmation emails, the customer will be informed that the product will be delivered by email. Note - If an order has multiple items and not all are to be sent by email, the customer's address (for delivery) or store address (for pickup) will appear in place of the 'email delivery message'. In the 'Product Details', 'Shopping Cart' and 'Confirmation' pages, the product will be marked as 'Delivered via Email'. In the Checkout page, delivery cost will be

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flagged as 'no charge'. 

Product Detail page
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In the Shopping Cart

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At

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Related help

Checkout

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Additional Information

Related Resources