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  • Approve held bank transfer orders, e.g., EFT, BPay payments, when payments reach your bank account
  • Approve or reject an order where payment has not been automatically updated by the system for any reason 
  • Approve or reject a 'stuck' order - where payment may have been paid or cancelled, finalise completed or failed payment to update the order status accordingly. accordingly 
  • Add a the official transaction reference number or other note to an order payment where that detail is missing.against a payment made but with missing receipt number


When the Release Payments page is first loaded, orders placed in the last 72 hours with the following statuses are automatically listed:

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