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With Click & Collect, the user can set their pickup location ('My Store') at any time during their visit. Setting a preferred store allows the pickup availability to be displayed to the user. If the user changes their pickup store, the availability will be re-calculated and the page will refresh with changes. 

Widget placement - Store Availability Locator

  1. Place Add the 'Store Availability Locator' widget in to a header zone of the Theme Layout template so . This places it appears in the site's header area, making it accessible to the user during browsing and searching.
    Place Image Added 
  2. Add the widget in to a header zone of the Cart template to allow . This allows the user to change pickup locations during checkout. 
    Image Added 


Site header (Theme Layout) widget placementShopping Cart widget placement

 

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  1. 'Enable Store Availability Click And Collect' - tick to enable the functionality.
     
  2. Anchor
    Logic
    Logic
    Product Availability 

    Product availability icons can be displayed on the product detail page, the shopping cart, and the product list page (i.e. examples of the product list page include search results, a product categories, my favourites page), the product detail page, and the shopping cartcategory, and the My Favourites page)

    Products may show a different availability status for delivery vs pickup, as the customer's default warehouse is always used to calculate delivery availability for delivery. A B2B user who switches to another account may see different delivery availability if the new account code has a different default warehouse. 

    Availability calculations will be specific to each site's implementation, but in all cases a product buffer may be employed. This adds a safety net to the availability logic, accounting for stocktake errors, for example. The buffer value is subtracted from the available quantity, for both Delivery and Pickup. The buffer can be set at the system level or by warehouse location override.  

    Products in a list displaying availability icons for both Delivery and Pickup

     

    The following following System Settings fields define stock levels for availability calculations. These can be found in the CMS under 'Settings' --> 'Settings'.

    • Click And Collect Delivery Available Qty - if available stock in user's default delivery warehouse ≥ this value (after buffer), the product = 'Available for Delivery'.

    • Click And Collect Pickup Available Qty - if available stock in user's pickup warehouse  this value (after buffer), the product = 'Available for Pickup'.
    • Click And Collect Pickup Call Qty (Low Stock, Call to Order) - if available stock in user's pickup warehouse is less than the 'Pickup Available Qty' value, but  this value (after buffer), the product = 'Low Stock - Call to Order'. 
    • Click And Collect Product Availability Buffer - this value is subtracted from the available quantity, for both Delivery and Pickup. The system level buffer is the fallback value, which can be overridden at a warehouse level. Example: PRONTO calculates 10 available for sale, the product buffer of 2 is deducted, so there are 8 available for sale. 

     

    Info

    Available stock values for each product are drawn from the ProntoStockWarehouse table. Available stock = 'QtyOnHand' minus 'QtyCommitted' for the specified warehouse.


     

  3. Anchor
    OrderRestrict
    OrderRestrict
    Order Restrictions
    - how orders containing 'unavailable' or special products are handled.
    The following fields can either be set to: YES (Always allow)  /  NO (Never allow)  /  DEFAULT (Standard behaviour as per existing business rules).

    • Click And Collect Can Order If Deliv Unavailable - the delivery order contains a product which is 'Unavailable for Delivery'
    • Click And Collect Can Order If Deliv Spec Ord Item - the delivery order contains a product which has no Pronto Stock Warehouse record.  
    • Click And Collect Can Order If Deliv Indent Item - the delivery order contains a product classed as 'Indent'
    • Click And Collect Can Order if Pickup Low Stock - the pickup order contains a product which is 'Low Stock - Call to Order'
    • Click And Collect Can Order If Pickup Unavailable - the pickup order contains a product which is 'Unavailable for Pickup'
    • Click And Collect Can Order if Pickup Indent Item - the pickup order contains a product classed as 'Indent'


  4. Anchor
    CheckOtherS
    CheckOtherS
    Check Other Stores - allows the user to check product availability at nearby store locations. 
     

    • Enable Nearby Stores Availability for Products - tick to enable Check Other Stores functionality
    • Store Location Max Distance for Alternate Stores - sets the max distance from the user's currently selected store (system defaults to 50km if no value is set)

      On the Product Detail and Cart pages, the 'Check Other Stores' button will display. This button launches a pop-up window showing the pickup availability of the product at stores close to the user's 'My Store' location.  
      Only nearby stores with stock available will appear in this pop-up - if there are no locations within X kilometres, a message will display to indicate that no nearby stores have stock available.  



  5. Anchor
    DisplayMode
    DisplayMode
    Delivery Availability Display Mode
    - determines whether delivery availability is based on the user's default delivery warehouse (standard), or includes transfer zones.

     
    'Store Avail Click and Collect Deliv Display Mode' should be set to either:
    • Standard - delivery availability is calculated per the method outlined in Step 2.
    • Transfer Zone - delivery availability takes into account nearby warehouses in the same 'transfer zone' group. If stock is present and can be transferred for delivery, the product will display an 'X - X days to delivery' status, depending on core logic vs transfer stock. (Contact Commerce Vision for more detailed information on this option)
      • If Transfer Zone used, 'Pronto Stock Warehouse Transfer Zone Field'  should be set to 'TransferZone'.

         
  6. Email Settings:
    • Order Status for Shipped Pickup Ready - defines the PRONTO status that will indicate a pickup order is ready to collect.

      Warning

      Don't forget to add this status to the list of 'Order shipped statuses' in the Integrator Advanced Settings pane. See Integrator Settings - Advanced for information.

    • Order Shipped Pickup Ready Email Template - defines the email template used when an order has reached Pickup Ready status and the Integrator triggers the 'Pickup Ready' email to the user. The default template is called 'Order Shipped Pickup Ready', which can be edited via 'Content' --> 'Emails'.

       
  7. Set the 'Store Location Google Api Maps Uri' to the following: https://maps.googleapis.com/maps/api/js?key=

     
  8. Ensure the website has its unique 'Google API Key' populated. 
     

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