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  1. Info

    This feature needs to be switched on for your site by Commerce Vision.


    Overview

    mentContent

  2. Ensure Generic Email Notifications is enabled, then click Configure
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  3. Configure Generic Email Notification Settings.
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  4. To enable this feature on your site, in General Settings, toggle ON Enable Generic Email Notifications

  5. In Default Email Subject, enter a default email subject for notifications.

  6. In Notification Types, create a notification type, e.g., ....   

  7. In Email Templates, .    

  8. Do you want notification emails to the User to be sent from a specific email address? If you do, enter the email address in From Email Address. If left blank, the default send email address in the system will be used. (NOTE - you can set a Role as an Override for this setting if you prefer.)

  9. To save your settings, click Save or Save & Exit.

2. Customise Registration Verification email templates

When Registration Verification is enabled, three email templates become available in the Users submenu (ContentEmailsUsers):
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  • B2C Registration Verification Notification Email - this template contains text for the alert email sent to the nominated staff member when a user registers (if an email address is entered in step 7 of the configuration procedure).  
     B2C Registration Verification Notification Widget 
  • B2C Registration Verification Required Email - this template contains text for the email sent to the user once they click Submit. It contains the verification link the user must click on to activate their account.
     B2C Registration Verification Required Widget
  • B2C Registration Verification User Notification Email - this template contains text for the email sent to the user once they have registered (if step 5 in the configuration procedure is enabled).   
     B2C Registration Verification User Notification Widget

Each template contains an email content widget for emails sent during the Registration Verification process. Click on the link to each widget for further help in customising each email message.


User experience

  1. When the User submits the registration form, they are alerted that a verification email has been sent.  
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  2. The email they receive contains a link to verify and activate their account. 
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  3.   

    (i) If the User clicks on the link before it expires, they are taken to your site where a message confirms successful verification. 

    Their account is now activated and they can now login to their account.

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    (ii) If the User clicks on an expired link, they will be alerted that they need to generate another verification email by clicking the provided link. 

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    Clicking on the link will take them to a page where they can enter their email address and submit a request for another verification email. 

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    Once submitted, a message confirms that the verification email has been sent.

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Additional Information

Multiexcerpt
hiddentrue
MultiExcerptNameFeature Title

--



Minimum Version Requirements


Multiexcerpt
MultiExcerptNameMinimum Version Requirements

4.36

Multiexcerpt include
MultiExcerptName4.27
PageWithExcerptLTS 2021 actual min. versions


Prerequisites


Multiexcerpt
MultiExcerptNamePre reqs

--


Self Configurable


Multiexcerpt
MultiExcerptNameSelf Configurable

Yes


Business Function


Multiexcerpt
MultiExcerptNameBusiness Function

Content


BPD Only?


Multiexcerpt
MultiExcerptNameBPD Only

Yes


B2B/B2C/Both


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MultiExcerptNameB2B/B2C/Both

Both


Third Party Costs


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MultiExcerptNameThird Party Costs
n/a


Related help

Content by Label
settings communication
showLabelsfalse
max5
spacesKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ("settingstemplate-email","communicationuser-website") and type = "page" and space = "KB"
labelsUser password

Content by Label
showLabelsfalse
showSpacefalse
titleRelated widgets
excludeCurrenttrue
cqllabel = "widget" and title ~ "B2C Registration Verification"

Content by Label
showLabelsfalse
showSpacefalse
excludeCurrenttrue
cqllabel = "widget" and title ~ "register"