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On occasion, Administrators might need to disable/deactivate a user. This action will prevent login to the website. Disabling is different from making a user permanently inactive. Users with active orders or orders awaiting their approval cannot be made permanently inactive but they can be disabled.

Info

Active orders are:  

1) Orders that have been submitted.
2) Orders that are awaiting integration.
3) Orders that require approval.


When a disabled user attempts to login, a message displays to alert them that they are restricted from logging in .     

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  1. Go to Accounts → User Maintenance (zUsers.aspx) or Advanced User Maintenance.

  2. Use the Search tool to find the user, then click the radio button next to them.

  3. Click Modify.

  4. Tick/untick Deactivate User Account as needed.

  5. To save the change, click OK.

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Active orders are:  

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  1. .


Related help

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