Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Widget placement - Store Availability Locator

  1. Add the 'Store Availability Locator' widget to a header zone of the Theme Layout template. This places it in the site's header area, making it accessible to the user during browsing and searching.
     
  2. Add the widget to a header zone of the Cart template. This allows the user to change pickup locations during checkout. 
     


Site header (Theme Layout) widget placementShopping Cart widget placement
Image Modified
Image Modified

 

 

Anchor
SystemSettings
SystemSettings
3. System Settings

...

  1. Enable Click & Collect

    'Enable Store Availability Click And Collect'
     -  toggles the functionality on / off. Tick to enable.



  2. Anchor
    Logic
    Logic
    Product Availability 

    Product availability icons can be displayed on the product detail page, the shopping cart, and the product list page (examples of the product list page include search results, a product category, and the My Favourites page). 

    Products may show a different availability status for delivery vs pickup, as the customer's default warehouse is always used to calculate delivery availability. A B2B user who switches to another account may see different delivery availability if the new account code has a different default warehouse. 

    Availability calculations will be specific to each site's implementation, but in all cases a product buffer may be employed. This adds a safety net to the availability logic, accounting for stocktake errors, for example. The buffer value is subtracted from the available quantity, for both Delivery and Pickup. The buffer can be set at the system level or by warehouse location override. 

    A Product List with availability icons
    Image Modified

     

    The following System Settings define stock levels for availability calculations. Set the value for these in the CMS under 'Settings' --> 'Settings'.

    • Click And Collect Product Availability Buffer - this value is subtracted from the available quantity, for both Delivery and Pickup. The system level buffer is the fallback value, which can be overridden at a warehouse level. Example: PRONTO calculates 10 available for sale, the product buffer of 2 is deducted, so there are 8 available for sale. 

    • Click And Collect Pickup Available Qty - if available stock in user's pickup warehouse  this value (after buffer), the product = 'Available for Pickup'.
    • Click And Collect Delivery Available Qty - if available stock in user's default delivery warehouse ≥ this value (after buffer), the product = 'Available for Delivery'.
    • Click And Collect Pickup Call Qty (Low Stock, Call to Order) - if available stock in user's pickup warehouse is less than the 'Pickup Available Qty' value, but  this value (after buffer), the product = 'Low Stock - Call to Order'. 

       

     

    Info

    Available stock values for each product are drawn from the ProntoStockWarehouse table. Available stock = 'QtyOnHand' minus 'QtyCommitted' for the specified warehouse.


     

  3. Anchor
    OrderRestrict
    OrderRestrict
    Order Restrictions


    Define how orders containing 'unavailable' or special products are handled at checkout. You may choose to take the order even when the product is unavailable, or prevent checkout if backorders are not permitted.
    Order Restriction fields can be set to: 
    YES (Always allow)  /  NO (Never allow)  /  DEFAULT (Standard behaviour as per existing business rules).

    • Click And Collect Can Order If Deliv Unavailable - the delivery order contains a product which is 'Unavailable for Delivery'
    • Click And Collect Can Order If Deliv Spec Ord Item - the delivery order contains a product which has no Pronto Stock Warehouse record, and is therefore 'Special Order'.
    • Click And Collect Can Order If Deliv Indent Item - the delivery order contains a product classed as 'Indent'
    • Click And Collect Can Order if Pickup Low Stock - the pickup order contains a product which is 'Low Stock - Call to Order'
    • Click And Collect Can Order If Pickup Unavailable - the pickup order contains a product which is 'Unavailable for Pickup'
    • Click And Collect Can Order if Pickup Indent Item - the pickup order contains a product classed as 'Indent'




  4. Anchor
    CheckOtherS
    CheckOtherS
    Check Other Stores

    This allows the user to check product availability at nearby store locations. On the Product Detail and Cart pages, the 'Check Other Stores' button will display.
    This button launches a pop-up window showing the pickup availability of the product at stores close to the user's 'My Store' location. 
    Only nearby stores with stock available will appear in this pop-up - if there are no locations within X kilometres, a message will display to indicate that no nearby stores have stock available.  

    • Enable Nearby Stores Availability for Products - tick to enable Check Other Stores functionality
    • Store Location Max Distance for Alternate Stores - sets the max distance from the user's currently selected store (system defaults to 50km if no value is set)

      Button on Product Detail pageAvailability pop-up for Nearby Stores
      Image Modified
      Image Modified



  5. Anchor
    DisplayMode
    DisplayMode
    Delivery Availability Display Mode

    Determines whether delivery availability is based on the user's default delivery warehouse (standard), or includes transfer zones.

    'Store Avail Click and Collect Deliv Display Mode' should be set to either:
    • Standard - delivery availability is calculated per the method outlined in Step 2.
    • Transfer Zone - delivery availability takes into account nearby warehouses in the same 'transfer zone' group. If stock is present and can be transferred for delivery, the product will display an 'X - X days to delivery' status, depending on core logic vs transfer stock. (Contact Commerce Vision for more detailed information on this option)
       
    'Pronto Stock Warehouse Transfer Zone Field' - set to 'TransferZone' if using Transfer Zone display mode, otherwise leave at 'Please Select'.



  6. Email Settings

    Pickup orders trigger an email to the user once their order is ready for collection. This notification is the equivalent of the Order Shipped email for Delivery orders. 

    • Order Status for Shipped Pickup Ready - defines the PRONTO status that will indicate a pickup order is ready to collect.

    • Order Shipped Pickup Ready Email Template - defines the email template used when an order has reached Pickup Ready status and the Integrator triggers the 'Pickup Ready' email to the user. The default template is called 'Order Shipped Pickup Ready'. You can edit this template via 'Content' --> 'Emails'.

      Warning

      Don't forget to add the 'Order Status for Shipped Pickup Ready' to the list of 'Order shipped statuses' in the Integrator Advanced Settings. See Integrator Settings - Advanced for information.

       



       

  7. Google Merchant Settings

...

  1. 'My Store' interface

    1. Store Availability Locator widget

      Location 1 - Theme Layout templateLocation 2 - Cart template
      Theme Layout templateImage Modified
      Cart templateImage Modified

       

       



       
  2. Availability Icons - Text & Tooltips

    1. Product List Click & Collect widget (for Campaigns/Search Results/Browsing/Favourites)

       

       
      Product List Item Zoned templateImage Modified

       

       


       

       
    2. Product Purchase Details widget (also includes 'Check Other Stores' messaging)

      Location - Product Detail template
      Product Detail templateImage Modified



       

       

    3. Order Line Click & Collect widget (for shopping cart lines)

      Location - Order Lines Info template
      Order Lines Info templateImage Modified


       

       

    4. Order Line Click & Collect Static widget (for Order Confirmation page, IF you choose to display availability here)

      Location - Order Lines Static Info template
      Order Lines Static Info templateImage Modified

 

Anchor
QuickReference
QuickReference
Quick Reference Guide

The below table outlines calculation logic and resulting (default) icons + messaging displayed to the user in different scenarios. These examples are based on a site using the Standard delivery display method.

Product Status
Calculation
Icon
Wording
Tooltip
Pickup - AvailableStock in selected store Pickup Available Qty + Buffer
Image Modified
Available for PickupAvailable for Pickup
Pickup - Low StockStock in selected store ≥ Pickup Call Qty + Buffer
Image Modified
Low Stock - Call To OrderLow Stock - Call To Order
Pickup - No StockStock in selected store < Pickup Call Qty + Buffer
Image Modified
Unavailable for PickupUnavailable for Pickup
Pickup - IndentStock type 'I'
Image Modified
Call To OrderCall To Order
Delivery - AvailableStock in default warehouse ≥ Delivery Available Qty + Buffer
Image Modified
Available for DeliveryAvailable for Delivery
Delivery - No StockStock in default warehouse < Delivery Available Qty + Buffer
Image Modified
Unavailable for DeliveryUnavailable for Delivery
Delivery - IndentStock type 'I'
Image Modified
Call To OrderCall To Order
Delivery - Special OrderThe product has no Pronto Stock Warehouse records, so availability can't be calculated.
Image Modified
Special OrderSpecial Order
Store Not SetThe user has not set 'My Store', so pickup availability can't be calculated.
Image Modified
Not SetNot Set
Tip

Keep in mind that actual icons will vary by site design, and Wording / Tooltip values are completely configurable in the CMS. 

...

Content by Label
showLabelsfalse
max5
spacesKB
showSpacefalse
sortmodified
showSpacefalse
reversetrue
typepage
cqllabel = "how-to" and type = "page" and space = "KB"
labelshow-to