1. Digital Remarketing
Remarketing is the practice of advertising to past visitors of your website. If users leave your site without making a purchase, remarketing can help you reconnect by displaying relevant ads during their subsequent web browsing or searching.
BPD Remarketing data is pushed on every page of the website. Properties and their possible values are detailed below.
Property | Value | Notes |
---|
event | 'remarketing' |
|
ecomm_pagetype | One of the following: - home
- category
- product
- cart
- purchase
- other
| Value determined by the page the user is on. For example: - 'home' = the site's home page
- 'category' = a category page listing products
- 'product' = the product detail page
- 'cart' = the shopping cart
- 'purchase' = the confirmation screen once an order has successfully been submitted
- 'other' = any page not covered above (eg. Favourites, Checkout Delivery Address, Dashboard, etc)
|
ecomm_prodid | One of the following: Product code (product pages) Array of product codes (category, cart, purchase pages)
| Optional. Value determined by the page the user is on, and does not apply to page types 'home' or 'other'. |
ecomm_totalvalue | The total value of all products and charges (if any) | Optional. Only applies to page types 'product', 'cart, and 'purchase'. |
google_conversion_value | The total value of all products and charges | Optional. Only applies to page type 'purchase'. |
Code Block |
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language | js |
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title | Sample Remarketing data |
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|
{
"event": "remarketing",
"ecomm_pagetype": "home",
"ecomm_prodid": ["ProductCode", "ProductCode"] or "ProductCode",
"ecomm_totalvalue": "99.99",
"google_conversion_value": "99.99"
} |
2. Enhanced Ecommerce
Enhanced eCommerce is additional functionality for Google Analytics which allows richer data to be gathered, over and above the standard eCommerce transactional information gathered at the Order Confirmation step. Enhanced eCommerce data provides a more nuanced view of user behaviour, such as content engagement, product views, and cart actions.
BPD Enhanced eCommerce data is pushed for nearly every event type on the website. The data objects are outlined below, including properties and their possible values.
Anchor |
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| ecomimpressions |
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| ecomimpressions |
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|
a. Product Impressions
Product Impression data is pushed when a product list is displayed. For example, a page of search results, products in a category, or a user's favourites.
Property | Value | Notes |
---|
event | 'enhancedEcomm' | Due to infinite scrolling, some pages may load additional data after the initial page load. For this reason, impressions are pushed via an event. Infinite scrolling creates a new event, and therefore a new data push. This also ensures that data is pushed in blocks, so as not to exceed Google's object data limit. |
event_type | 'impression' |
|
currencyCode | The currency code for the current account |
|
name | The product description |
|
id | The product code |
|
category | The product's primary category | Includes all levels of the category structure for the product's primary category. |
list* | One of the following: - Product List
- Search Results
- Items Recently Viewed
- Campaign - (sent as the Campaign Description, not the Campaign Code)
- CrossSell - (Alternate products)
- UpSell - (Accessories / Related products)
- User Favourites
- Prior Purchases
- Product Details - (This value only applies where the user has navigated directly to a product via link or similar. Otherwise, the list from which the product was accessed will be used for product detail impressions.)
| Value determined by the list in which the product is located. *Note - Zoned Product Layout must be used in order for Enhanced eCommerce to work with lists. |
brand | The product's brand |
|
position | The product's position / sequence in its list |
|
price | The product price (nett price for 1) | If 'hide pricing' is enabled at Role level, this data is not pushed. |
Code Block |
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language | js |
---|
title | Sample Product Impression data |
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collapse | true |
---|
|
{
"event": "enhancedEcomm",
"event_type": "impression",
"ecommerce": {
"currencyCode": "AUD",
"impressions": [
{
"name": "Product Description",
"id": "ProductCode",
"list": "list name",
"category": "/first level/second level/third level",
"brand": "brand name",
"position": 1,
"price": "99.99"
}
]
}
} |
Code Block |
---|
language | js |
---|
title | Sample Product Detail Impression data |
---|
collapse | true |
---|
|
{
"event": "enhancedEcomm",
"event_type": "impression",
"ecommerce": {
"currencyCode": "AUD",
"detail": {
"actionField": {
"list": "list name"
},
"products": [
{
"name": "Product Description",
"id": "ProductCode",
"category": "/first level/second level/third level",
"brand": "brand name",
"price": "99.99"
}
]
}
}
} |
b. Product Clicks
Product Click data is pushed on any click of a product link. For example, a product on a page of search results, or a product on the user's favourites list.
Property | Value | Notes |
---|
event | 'productClick' |
|
list* | One of the following: - Product List
- Search Results
- Items Recently Viewed
- Campaign - (sent as the Campaign Description, not the Campaign Code)
- CrossSell - (Alternate products)
- UpSell - (Accessories / Related products)
- User Favourites
- Prior Purchases
- Cart Item
| Value determined by the list in which the product is located. *Note - Zoned Product Layout must be used in order for Enhanced eCommerce to work with lists. |
name | The product description |
|
id | The product code |
|
category | The product's primary category | Includes all levels of the category structure for the product's primary category. |
brand | The product's brand |
|
position | The product's position / sequence in its list |
|
price | The product price (nett price for 1) | If 'hide pricing' is enabled at Role level, this data is not pushed. |
Code Block |
---|
language | js |
---|
title | Sample Product Click data |
---|
collapse | true |
---|
|
{
"event": "productClick",
"ecommerce": {
"click": {
"actionField": {
"list": "list name"
},
"products": [
{
"name": "Product Description",
"id": "ProductCode",
"category": "/first level/second level/third level",
"brand": "brand name",
"price": "99.99",
"position": 1
}
]
}
}
} |
c. User Details
User Detail data is pushed on every page of the site. There is the option to push data for logged in users only.
- 'User_ID' = the user's unique identifier (database field = user.userid )
Code Block |
---|
language | js |
---|
title | Sample User Detail data |
---|
collapse | true |
---|
|
{
"User_ID": "unique user id"
} |
d. Questionnaire
Questionnaire data is only pushed for non-widget-based questionnaires.
Since the URL does not change post submission, a virtual URL is pushed. (In contrast, widget-based questionnaires have a URL redirect post submission.)
Code Block |
---|
language | js |
---|
title | Sample Questionnaire data |
---|
collapse | true |
---|
|
{
"virtualURL": "thank you URL"
} |
e. Checkout Steps & Options
Steps - pushed as the user progresses through the various steps of the checkout process.
Property | Value | Notes |
---|
event | 'checkout' |
|
event_type | 'checkout' |
|
step | The checkout step number: - 1 - going to cart
- 2 - attempting checkout, but login required
- 3 - selecting delivery option
- 4 - selecting payment option
- 5 - submitting the order
| Steps 3 & 4 will trigger additional 'Product Option' data to be pushed, in the form of the option selected at this step. For example, the freight option selected at Step 3 or the payment method selected at Step 4 (sample provided below). |
products | The products in the cart | Standard product data will be pushed for each product in the cart (e.g. name, id, category, brand, price). |
Code Block |
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language | js |
---|
title | Sample Checkout Steps data |
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collapse | true |
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|
{
"event": "checkout",
"event_type": "checkout",
"ecommerce": {
"checkout": {
"actionField": {
"step": 1
},
"products": [
{
"name": "Product Description",
"id": "ProductCode",
"category": "/first level/second level/third level",
"brand": "brand name",
"price": "99.99"
}
]
}
}
} |
Options - pushed whenever the Checkout Step value (detailed above) is either 3 or 4.
Property | Value | Notes |
---|
event | 'checkoutOption' |
|
event_type | 'checkout' |
|
step | 3 or 4 | Value determined by the step number in 'Checkout Steps' data above. |
option | The option selected at this step | For example - 'pickup' at Step 3 or 'BPAY' at Step 4. |
Code Block |
---|
language | js |
---|
title | Sample Checkout Option data |
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collapse | true |
---|
|
{
"event": "checkoutOption",
"event_type": "checkout",
"ecommerce": {
"checkout_option": {
"actionField": {
"step": 4,
"option": "BPAY"
}
}
}
} |
f. Transactions
Product Transaction data is pushed on successful submission of an order.
Property | Value | Notes |
---|
event | 'enhancedEcomm' |
|
event type | 'payment' |
|
name | The product description | Repeated for each product in the transaction. |
id | The product code | Repeated for each product in the transaction. |
category | The product's primary category | Includes all levels of the category structure for the product's primary category. Repeated for each product in the transaction. |
price | The product price (nett price for 1) | Repeated for each product in the transaction. |
Code Block |
---|
language | js |
---|
title | Sample Transaction data |
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collapse | true |
---|
|
{
"event": "enhancedEcomm",
"event_type": "payment",
"ecommerce": {
"purchase": {
"actionField": {
"id": 100000000,
"revenue": 99.99,
"tax": 9.99,
"shipping": 10.00
}
},
"products": [
{
"name": "Product Description",
"id": "ProductCode",
"category": "/first level/second level/third level",
"price": "99.99"
}
]
}
} |
g. Login Success
Login Success data is pushed on any successful login.
- The 'event' always = "login"
- The 'widgetName' = that of the widget used to initiate the login
Code Block |
---|
language | js |
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title | Sample Login Success data |
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collapse | true |
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|
{
"event": "login",
"widgetName": "widget-name"
} |
h. Logout Success
Logout Success data is pushed on any successful logout.
- The 'event' always = "logout"
- The 'widgetName' = that of the widget used to initiate the logout
Code Block |
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language | js |
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title | Sample Logout Success data |
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collapse | true |
---|
|
{
"event": "logout",
"widgetName": "widget-name"
} |
Anchor |
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| ecomaddtocart |
---|
| ecomaddtocart |
---|
|
i. Add to Cart
Add To Cart data is pushed every time a user successfully adds a product to their cart.
Property | Value | Notes |
---|
event | 'addToCart' |
|
currencyCode | The currency code for the current account |
|
products | The product(s) added to the cart | Standard product data is included here (e.g. name, id, category, quantity, brand, price) |
pageType | One of the following: - Product List
- Search Results
- Product Details
| Value determined by the page on which the product was added. |
list* | One of the following: - Product List
- Search Results
- Product Compare
- Items Recently Viewed
- Campaign - (sent as the Campaign Description, not the Campaign Code)
- CrossSell - (Alternate products)
- UpSell - (Accessories / Related products)
- User Favourites
- Prior Purchases
- Product Details
- Cart Fast Order
- Quick Order Entry
| Value determined by the list from which the product was added *Note - Zoned Product Layout must be used in order for Enhanced eCommerce to work with lists. |
Code Block |
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language | js |
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title | Sample Add To Cart data |
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collapse | true |
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|
{
"event": "addToCart",
"ecommerce": {
"currencyCode": "AUD",
"add": {
"products": [
{
"name": "Product Description",
"id": "ProductCode",
"category": "/first level/second level/third level",
"quantity": 1,
"brand": "brand name",
"price": "99.99"
}
]
}
},
"pageType": "Product List",
"list": "Product List"
} |
Anchor |
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| ecomremovefromcart |
---|
| ecomremovefromcart |
---|
|
j. Remove from Cart
Remove From Cart data is pushed whenever a product is successfully removed from the user's cart.
NOTE - This can be a whole line deletion, or a decrease in quantity. Both actions are sent as 'Remove From Cart' data.
Property | Value | Notes |
---|
event | 'removeFromCart' |
|
currencyCode | The currency code for the current account |
|
products | The product(s) removed from cart | Standard product data is included here (e.g. name, id, category, quantity, price). |
Code Block |
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language | js |
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title | Sample Remove From Cart data |
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collapse | true |
---|
|
{
"event": "removeFromCart",
"ecommerce": {
"currencyCode": "AUD",
"remove": {
"products": [
{
"name": "Product Description",
"id": "ProductCode",
"category": "/first level/second level/third level",
"quantity": 1,
"price": "99.99"
}
]
}
}
} |
Anchor |
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| ecomcartupdate |
---|
| ecomcartupdate |
---|
|
k. Cart Updated
Cart Updates will push the relevant Add or Remove data when product quantities are changed:
- Quantity increase triggers an "addToCart" data push
- Quantity decrease triggers a "removeFromCart" data push
The following data is automatically pushed in relation to Promotion Codes:
- success adding a promo code ('validPromoCode')
- failure adding a promo code ('invalidPromoCode')
- removal of a promo code ('removedPromoCode')
The event type and the promotion code is the only data sent in these instances.
Code Block |
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language | js |
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title | Sample Valid Promo Code data |
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collapse | true |
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|
{
"event": "validPromoCode",
"promoCode": "XXXX"
} |
Code Block |
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language | js |
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title | Sample Invalid Promo Code data |
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collapse | true |
---|
|
{
"event": "invalidPromoCode",
"promoCode": "XXXX"
} |
Code Block |
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language | js |
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title | Sample Removed Promo Code data |
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collapse | true |
---|
|
{
"event": "removedPromoCode",
"promoCode": "XXXX"
} |
Anchor |
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| ecomvieworder |
---|
| ecomvieworder |
---|
|
m. View Order
View Order data is pushed when an order is viewed on the Order History / tracking page. The relevant sales order number is sent in this instance.
Code Block |
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language | js |
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title | Sample View Order data |
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collapse | true |
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|
{
"virtualURL": "/TrackOrder/ViewOrder/Order Number"
} |
Anchor |
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| ecomviewtemplate |
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| ecomviewtemplate |
---|
|
n. View Template
View Template data is pushed when a saved template is viewed on the Order Templates page. The template name is sent in this instance.
Code Block |
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language | js |
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title | Sample View Template data |
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collapse | true |
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|
{
"virtualURL": "/OrderTemplates/Template Name"
} |
3. Extending or Overriding pushed data
It is possible to push additional data or to override Commerce Vision's out-of-the-box inclusions. For assistance with this, please contact a Commerce Vision Consultant.
CV internal use:
- Determine the type of additional data required to push:
Include the new data by adding the field to the relevant JSON field group.
Data Type | Dictionary Table | JSON Field Group |
---|
User | Primary Table: Additional Tables: | SiteTrackerUserData(or SiteTrackerUserData_RoleNamefor role-specific changes) |
Product | Product | SiteTrackerProductData (or SiteTrackerProductData_RoleNamefor role-specific changes) |
Order | Primary Table: Additional Tables: - ProntoSalesOrderLine
- Product
| SiteTrackerOrderData(or SiteTrackerOrderData_RoleNamefor role-specific changes) |
Finally, construct the tracking code per the format below.
- First parameter is the data to manipulate (e.g. "userDetail" in sample code)
- Second parameter is the type of manipulation:
- The third parameter is the function that will perform the manipulation (e.g. "EmailAddress: data.EmailAddress" in sample code)
- The data is the raw data that can be used for manipulation (and includes the additional data from the JSON field groups described above)
Code Block |
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title | Sample Data Extension code |
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|
$.cv.css.tracker.track("userDetail", "extend", function(data) {
return { EmailAddress: data.EmailAddress };
}); |
Possible extension methods:
- userDetail
- pageType (this is for Digital Remarketing)
productImpressions
- productClick
questionnaire
checkout
checkoutOption
transactionProducts
loginSuccess
logoutSuccess
addToCart
removeFromCart
promoCodes
viewOrder
viewTemplate
Multiexcerpt |
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MultiExcerptName | Additional Info |
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|
Allows administrators and digital marketers to track user behaviour and improve conversion rates on their websites. |
Minimum Version Requirements |
Multiexcerpt |
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MultiExcerptName | Minimum Version Requirements |
---|
| 3.87.00 |
|
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Prerequisites |
Multiexcerpt |
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| Google Tag ID required. |
|
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Self Configurable |
Multiexcerpt |
---|
MultiExcerptName | Self Configurable |
---|
| Yes |
|
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Business Function |
Multiexcerpt |
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MultiExcerptName | Business Function |
---|
| Data Analytics |
|
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BPD Only? | |
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B2B/B2C/Both |
Multiexcerpt |
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MultiExcerptName | B2B/B2C/Both |
---|
| Both |
|
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Third Party Costs |
Multiexcerpt |
---|
MultiExcerptName | Third Party Costs |
---|
| n/a |
|
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Content by Label |
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showLabels | false |
---|
max | 10 |
---|
spaces | KB |
---|
showSpace | false |
---|
sort | modified |
---|
reverse | true |
---|
type | page |
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excludeCurrent | true |
---|
cql | label in ("how-to","google","analytics","tags","seo") and type = "page" and space = "KB" |
---|
labels | kb-how-to-article |
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|