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Products may display a different availability status for delivery, as the customer's default warehouse is used to calculate availability for this fulfillment method. A B2B user who switches to another account may see different delivery availability if the new account code has a different default warehouse. 

Store Locator

Before Click & Collect can be implemented, it's imperative that a Store Locator has been populated with valid pickup locations. Refer to this guide for instructions - Pickup Warehouses / Store Locator.

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1. Enable the functionality - tick 'Enable Store Availability Click And Collect'
2. Set the following stock levels for availability calculation:
   • Click And Collect Delivery Available Qty - 
   • Click And Collect Pickup Available Qty - 
   • Click And Collect Pickup Call Qty - (Low Stock, call to check)

   • Click And Collect Product Availability Buffer - 

     Info
     Availability logic is based on the ProntoStockWarehouse table - the value of 'Qty on Hand', minus 'Committed'. If this value is greater than the value specified above (once the buffer is accounted for), the product will display that status.

3. Decide how to handle order restrictions (in other words, whether you will accept the online order even if the product is deemed 'unavailable')
   • 'Click And Collect Can Order If...' unavailable for Delivery / Pickup / Low Stock  etc
     • YES = Always allow 
     • NO = Never allow 
     • DEFAULT = Standard behaviour per existing business rules
4. Enable Nearby Store Availability (optional):
   • tick 'Enable Nearby Stores Availability for Products'
   • set the 'Store Location Max Distance for Alternate Stores' (system defaults to 50km if no value is set)
5. Set the 'Store Avail Click and Collect Deliv Display Mode' (to determine Delivery availability logic):
   • Standard - delivery availability is calculated per the method outlined in Step 2.
   • Transfer Zone - delivery availability takes into account nearby warehouses in the same 'transfer zone' group. If stock is present and can be transferred for delivery, the product will display an 'X - X days to delivery' status, depending on core logic vs transfer stock. (Contact Commerce Vision for more detailed information on this option)
     • If Transfer Zone used, set the 'Pronto Stock Warehouse Transfer Zone Field' ???? is this used for Standard mode as well?? 
6. Configure Email Settings:
   • 'Order Status for Shipped Pickup Ready' - define the PRONTO status that will indicate a pickup order is ready to collect. Add this status to the list of 'Order shipped statuses' in the Integrator Advanced Settings pane.
   • 'Order Shipped Pickup Ready Email Template' - defines the email template used when an order has reached Pickup Ready status and the Integrator triggers the 'Pickup Ready' email to the user.
7. Set the 'Store Location Google Api Maps Uri' as follows: https://maps.googleapis.com/maps/api/js?key=
8. Ensure the website has its unique 'Google API Key' populated. 
    

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Messaging 

Update wording Wording on the following widgets , located in templates as may be customised as required. Widget template locations are noted for each:. 

Store Availability Locator widget ('My Store')

• Theme Layout template
• Cart template
   

Availability Icons - Maintain Text & Tooltips

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• Content --> Emails --> 'Order Shipped Pickup Ready' template

Quick Reference Guide

The below table outlines calculation logic and resulting icons + messaging displayed to the user in different scenarios. These examples are based on a site using Transfer Zones as the delivery display method - the last 4 rows in the table will not apply to sites using the Standard method.  

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