Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. In the CMS, navigate to Content Emails

  2. Find the Order Shipped Email template, and click Edit
     
  3. Configure, add, or disable widgets as required. (The standard widgets that render this email message are automatically included.) You can refer to each widget's guide for all possible customisations configurations but here is a list of some commonly customised onesadjusted features:

    Include/Exclude
    CustomisationIncludes/excludesWidgetExample

    Include/Exclude

    • User Order Comments
    Email Order Comments

    • Delivery Instructions
    • Authority to Leave
    Email Delivery Instructions

    • Separate GST
    information
    • column
    Email Order Summary

    Display GST amount in a separate column.


    Include Backordered items in a separate
    • Separate backordered items column 
    Email Order Summary

     When enabled, after After the stock validation process (e.g., from your ERP), backordered products/quantities are can be displayed separately to those shipped. 

    NOTE - This feature is available for versions 4.31+

    Multiexcerpt include
    MultiExcerptName4.25
    PageWithExcerptLTS 2021 actual min. versions



    NOTE - Relevant widgets are listed at the bottom of this page.
        
       

  4. When you have finished editing the template, you can send yourself a test email. At the top right of the page, click 'Test Email...' . The sales order number needs to be valid and have the correct status.
     

...