Add a minimum order value limit and determine what happens to orders under this amount. An extra charge can be added and/or certain user groups be prevented from checking out.
1. Set Minimum Order Value and Options
- In the CMS, go to Settings → Settings
- Click Orders, then Restrictions and Charges.
- Go to the Order Limits section.
- In Minimum Order Value, enter the minimum dollar amount.
- Enter values in any other fields as required.
Order Limit Charge Type: this value is usually from your ERP and defines the charge type
Order Limit Charge Description: description of the restriction (not shown to end user)
Charge amount for under Order Limit: if you don't want to prevent checkout but want to add a surcharge, enter charge amount
Order Limit Notification Message: message displayed to the user
Minimum Order Value Messages Used: tick to display these messages
Allow Product Group Exclusions: select to exclude some products from this order restriction. Default: Off
Enable Customer Minimum Order Override: tick to allow one or more customers to be excluded from this limit
Order Grid Message Position: where in the order grid order limit message will display. Default: top
Use Min Charge Value from System Table: instead of adding a custom minimum value, use the default from the System Table.- Click Update.
2. Set Prevent Under Order Limit Checkout for a Role
Preventing users from checking out if below order limit must be set by Role. When set, the Order Limit Notification Message (see Step 1) displays when the user checks out with a below minimum order limit total.
- Go to Users → Roles.
- Find and select the Role.
- Click the Functions tab.
- Scroll down to Prevent Checkout If Under Minimum Order Value, and tick the checkbox.
- Click Save.
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