Overview
Wisdom of the Crowd was written to help automate the display of related products. The program, in conjunction with the Cross Sell / Up Sell widget, will suggest products to your customers based on the common behaviours of other users.
Have you ever been shopping online and seen "People who bought X also bought Y"? A great way to personalise your customer's experience is to offer them relevant product suggestions. Easily automate this with Wisdom of the Crowd.
How it works
- If product X is often purchased with product Y, then X will be displayed by the widget when Y is being viewed (and vice versa).
- The logic can be configured to suit your volume. For example, if product X is purchased on the same order as product Y more than 10 times in a 30 day period, that will trigger the automatic link as a related product.
- It cleverly taps into your PRONTO data, meaning it will also pick up non-eCommerce sales, such as POS transactions. Let your website serve your customers using that goldmine of sales rep knowledge.
- You can still set up your own related products in the CMS; Wisdom of the Crowd generates additional suggestions to complement your own cross & up selling.
Interested in taking advantage of Wisdom of the Crowd? Get in touch with our Customer Success Team to enquire!
Additional Information
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| Minimum Version Requirements |
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| Prerequisites |
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| Self Configurable |
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| Business Function |
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| BPD Only? |
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| B2B/B2C/Both |
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| Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Ballpark Hours From CV (in addition to any self config required) |
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| Third Party Costs |
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| CMS Category |
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Related help
