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In Customer Self Service, access to Custom Catalogues can be configured in one of two ways: 

  1. Customer Level - ALL users attached to a Customer Code can be granted access to a catalogue by making the catalogue their default
  2. User Level - Custom catalogue access can be configured on a user-by-user basis. This is useful where multiple users are attached to a Customer Code, but only some require access to the custom catalogue. 


Step-by-step guides 

To Assign a Catalogue at the Customer Level: 

  1. Login as an Administrator.
  2. Navigate to 'Accounts' --> 'Customer Maintenance' (/CustomerMaintenance.aspx?mode=admin).
  3. Search for the required Customer Code.
  4. Select the record via radio button.
  5. Click the 'Catalogues' tab.
  6. Click 'New'.
  7. Select the required catalogue from the drop-down list.
  8. Tick the 'Default' flag.
    • This ensures ALL users attached to the Customer Code have access to the catalogue, and will automatically view this catalogue upon login. 
  9. Click 'OK' to save.
    Custom Catalogue access by Customer Code 


Attaching a Catalogue to a Customer Code will not grant all users access unless the 'Default' flag is set to Yes.


To Assign a Catalogue at the User Level:

  1. Login as an Administrator.
  2. Navigate to 'Accounts' --> 'Advanced User Maintenance' (/UsersMaintenance.aspx?mode=admin).
  3. Search for the required user.
  4. Select the record via radio button.
  5. Click the 'Accounts' tab.
  6. Select the required Customer Code via radio button.
  7. Click the 'Catalogues' tab. 
  8. Click 'New'.
  9. Select the required catalogue from the drop-down list.
  10. Tick the 'View Only?' flag if the user requires viewing but not ordering access.
  11. Set the dollar value limits if Basic Order Approvals are in use for the catalogue (see Enabling order approvals for further information):
    • Approval Limit
    • Order Limit
    • Req Limit
  12. Click 'OK' to save.
    Custom Catalogue - by User 

User catalogue access is configured per Customer Code, allowing a user attached to multiple Customer Codes to access a specific catalogue depending upon the account they are logged in against. 
Therefore, if a user with multiple Customer Codes requires access to a particular catalogue across all accounts, access will need to be configured against each Customer Code the user is attached to.


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