Who doesn't love free stuff?! Give your customers a token of your appreciation with a Free Product promotion.
You can configure a free product promo in several ways:
- Your customer spends $X overall, and gets the freebie.
- Your customer spends $X on specific products, and gets the freebie.
- Your customer buys X quantity of specific products, and gets the freebie.
Configuring these promotions in the CMS is quick and easy. We'll go through an example below, using scenario 3.
This article assumes you've already got the Promotion Codes feature enabled for your website. If you haven't, please contact us to switch it on for you.
Step-by-step guide
In the CMS, navigate to Campaigns & Promotions → Promotion Codes.
Click Add Promotion Code.
Select Promotion Type = Product.
Choose the scenario you want to use. You can base it on overall spend, dollar spend on eligible products, or quantity buy on eligible products.
We'll base ours on a quantity requirement.Enter your Promotion Code (no spaces). This is what your customer enters at checkout to redeem the promo.
Give the promotion a Description. This will be displayed in the user's order summary during checkout.
Specify Start and End dates. Click the calendar icon to launch the date picker.
Enter the Discount Threshold. This is the dollar amount the customer must spend (or in our case, the quantity they must purchase) to qualify for the free product.
If your promotion is based on a set of Eligible Products, specify them here (otherwise, skip to step 12).
Click Add and specify products by product code, ERP stock group, or category. You can even use a combination of all three if you like!In our example, we'll specify 3 different products as shown:
Specify the Free Product. Enter a description or code and suggestions will populate as you type.
Nominate the quantity of free product the customer will receive.
Apply In Multiples? Tick this to allow multiple redemptions in the one order. For example, "1 free widget with every 10 shirts purchased" would entitle a user buying 30 shirts to 3 free widgets.
Save & Exit.
Your free product promotion is ready to go!
