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Overview

Who would use this functionality and when? 

Contents



Prerequisites

To use BPD's Warranty Claim functionality, your website must be running version 3.94+. Commerce Vision also need to enable the feature for you in the CMS. If you require assistance with either of these points, please contact Support.

 

Configuring the feature

  1. In the CMS, navigate to Settings→ Feature Settings. 
  2. Edit the Warranty Claim feature.
  3. Configure the settings to suit your site. Each setting is detailed in the table below. 
  4. When you're ready, toggle 'Enable Warranty Claims' on. 

 

Overrides

  1. On the setting you wish to change, click the 'Overrides' option. A popup will open. 

 

 

Submitting a claim

 

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