If you have a pickup ('Click and Collect') for your customers, you can opt for the system to charge a deposit only on the order total. You can set the deposit amount (as a percentage of the order total). Your business may prefer this set up, for example, as a fraud prevention measure. The customer pays the balance instore, where staff can perform the usual security checks for POS transactions. For payment by credit card or PayPal only.
Implementation Notes
- Implementation of this feature requires consultation with Commerce Vision. Please contact CV Support.
- This feature is available for versions 4.21 and higher.
How it works
1. The deposit flag is triggered when the customer selects 'Pickup' in the Cart or during Checkout, depending on your site's set up.
2. The customer will be informed that they are required to pay a deposit of the order total. Upon order submission, only the deposit amount is charged.
3. If the deposit payment is successful, the order is processed and the customer will receive an order confirmation email, which includes the deposit paid, the balance owing and pickup location.
Additional Information
| Minimum Version Requirements |
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|---|---|
| Prerequisites |
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| Self Configurable |
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| Business Function |
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| BPD Only? |
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| B2B/B2C/Both |
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| Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Ballpark Hours From CV (in addition to any self config required) |
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| Third Party Costs |
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| CMS Category |
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