You can let buyers add comments to their orders on checkout. These comments are then written to a pre-determined field on the ERP order on integration.

Step-by-step guide

To set up Order Comments:

  1. Login as an Administrator.
  2. Navigate to 'Customers - Role Management'.
  3. Select the appropriate role via radio button. The page will re-load to display role details.
  4. Click the 'Functions' tab.
  5. Click 'Modify'.
  6. Locate the setting labelled 'Enter Order Comments'
    1. To enable order comments, ensure the box is ticked.
    2. To disable order comments, ensure the box is unticked.
  7. Click 'OK' to save changes.
  8. Locate other roles to be updated via the 'Search' tab or use the '<Prev Next>' links at the top of the 'Functions' tab.
  9. Repeat steps 5-7 as needed.


Intended Audience: System Administrators

Related Resources

© Copyright 2001-2023 Commerce Vision Pty Ltd. Use of this site signifies your acceptance of Commerce Vision’s Terms & Conditions. CV Connect, the Commerce Vision logos, and other Commerce Vision marks are assets of Commerce Vision Pty Ltd.