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If the email address IS found, the user is sent an email advising that they already have an account. This email template can be customised if you wish to change the content.
To customise this email template:
- Login to the CMS.
- Navigate to Content –> Emails.
- Select the 'User Exists Email' template.
- Locate the 'User Registration' widget and click 'Edit'.
- Ensure the widget option to 'Show User Exists Message' is ticked. If not, tick it and click 'Save'.
- Click the 'Test Email' button to send yourself a copy.
- Review the content of the email and determine whether changes are required.
- The default widgets will be listed in each of the zones on the template.
- Drag and drop widgets to reorder them in the layout.
- Click 'Edit' on any of the widgets to configure options as required.
- Click the 'Test Email' button to send another copy for review.
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