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In order to protect database integrity, users with associated or 'active' orders cannot be deleted. Rather, these users can be deactivated. 

Step-by-step guide

To Deactivate a User with Active Orders:

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Info

Active orders are:  

1) Orders that have been submitted.
2) Orders that are awaiting integration.
3) Orders that require approval.

Related help

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labelsdelete active orders deactivate