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Customer Self Service allows for your ERP pack quantities to be enforced during order entry and checkout. For example, if product XYZ has an ERP Pack Quantity of 4, the user must order that product in multiples of 4 only (4, 8, 12, and so on).
Enabling the Functionality
To enforce Pack Quantity rules Quantities at the global (site-wide) level:
- Login to the CMS.
- Navigate to Settings → Settings.
- Select the Orders tab.
- On the Current Order Display tab, tick the setting 'Force Orders Lines in Pack Quantities'.
- Click 'Update' to save changes.
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If you wish to enforce Pack Quantity rules Quantities for a particular role only:
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Your site may use only a few of these widgets, or many. The option to "Increase Quantities In Pack Qty" is present on all of them; feel free to update as required. The customer will still be notified at checkout if they are not meeting a pack requirement for a product in their cart.
| Widget name | Usage | Where you'll find it |
|---|---|---|
| Order Lines Widget |
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| Products in the cart |
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| Cart Template | |
| Product Item Widget |
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| Product lists (non-zoned layout |
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| ) | Product List Item |
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| Template |
| Product List Qty Box Widget |
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| Product lists (zoned layout) | Product List Item Zoned |
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| Template |
| Product Purchase Details Widget |
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| Product detail page | Product Detail Template | |
| Order Templates Widget |
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| Products in an order template | Order Templates Page Template |
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Product detail page
|
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| Product Detail |
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| Template |
| Product |
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| Grid Widget | Product lists (zoned layout) and/or Product detail page
|
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Product Detail Template Product List Item Zoned |
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Template |
| Product |
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| Item Widget | Product lists (non-zoned layout)
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| Product List Item Template | ||
| Product List Attribute List Widget | Product lists (zoned layout)
| Product List Item Zoned |
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| Template |
| Product Compare Widget |
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| Product compare pop-up window, where the customer can evaluate multiple products against one another | Theme Layout Template | |
| Recently Viewed Products Widget |
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| Products the customer has viewed recently, often displayed at the bottom |
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| /side of a Product detail page | Product Detail |
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| Template |
| Orders Approval Widget |
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| For B2B customers who approve orders for others in their organisation. |
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| Process Orders Approval Page Template |
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