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Excerpt

The Report Subscription feature allows you to create and manage subscriptions to reports you have access to. Use it with customised and generated through the Report Generator to customise how . Schedule a report displays and then schedule it to be automatically updated rerun and emailed to select users on a daily, weekly or monthly basis. You can also editEdit, view, pause and cancel subscriptions , as needed and and keep track of reports sent via through the subscription log.




Note
If you arrived at the Report Subscription page by clicking 'Subscribe' from the Report Generator screen, then the report you are subscribing to is the only one displayed.

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  1. Login to your website and click Dashboard.

  2. In your 'Dashboard', scroll down to the 'My Pages' section and click Report Subscription


  3. In the 'Report Subscription' list, you can scroll down the list of reports you can subscribe to find a report or search for it. 

    Info

    You can only subscribe to reports that are active and enabled for subscription. If the list is empty, there are no reports you can subscribe to. 



  4. Click Subscribe for the report. The Manage Subscriptions screen for the report is displayed. Any current subscriptions will be displayed. 


  5. To create a new subscription, click the New Subscription button.


  6. In Recipient Email Address, enter one or more recipient email addresses for this subscription. If there are more than one recipient, use a semi-colon ';' to separate email addresses. 

  7. In the Start Date and End Date fields, enter the beginning and end dates for the subscription period.

  8. In Frequency, select how often an updated report will be run and emailed: 'Daily', 'Weekly' or 'Monthly'.
     
  9. The Active checkbox tells you if the subscription schedule is currently running. It is ticked by default when a subscription is created. If you do not want the subscription schedule to run at this time, untick it. You can always tick it later on.   

  10. Click Add to save the subscription. Recipients will receive emails with the report attached as specified by the start date/end date and frequency.

    Tip
    titleReport Test report subscription email

    You can test that your report subscription by entering your email address as 'Recipient Email Address' and setting the date to today and time to a few minutes into the future. An email with the report will be sent in accordance with the schedule. The Subject line displays the text entered for 'Email Subject' by the Admin user when the report was created.   

    If you do not receive the email:

    • check your Junk Email folder
    • check you have entered your email address correctly


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In case you want to view a report for any reason, e.g., check it is the right one to subscribe to, click the View button next to the report. The system will automatically download the report to your device. (For report creation and generation, see related help at the end of this pagethe relevant help pages.)

Delete a report

You can delete a report you generated through Report Generator. Only reports that have no current subscriptions can be deleted. 

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  1. Click the Delete Report button. 

  2. Confirm you want to delete the report in the popup message. Click Yes to complete the deletion or No to cancel it.  


Related helpHelp

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