To be able to drill down to sales orders from the account enquiry screen, the user needs to have access to both the bill to Bill-To and the child accounts.
If the message:
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is displayed, the user has tried to drill down to an order from the Account Enquiry screen. For a user to be able to see an order for a sub-account, they need to have access to that sub-account.
Step-by-step guide
To Add an Account to a User:
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Tip |
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Masking can be used to link to multiple accounts. For example, using the code VANDER% will link the user to all accounts starting with VANDER. |
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