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Overview


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Customer Self Service (CSS) can easily be configured to accept a variety of online payment types



Payment TypeExampleDocumentation

Order Payments

(pay at checkout)

Account Payments

(pay outstanding invoices)

Can Apply SurchargeAttracts Merchant FeeHold Payment Until Receipt
Credit Card
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(tick)(tick)(tick)(tick)N/A
PayPal / PayPal Express
(tick)(error)(tick)(tick)N/A
BPAY

 


(tick)(tick)(tick)(tick)(tick)
EFT / Direct Deposit
 


(tick)(tick)(tick)(error)(tick)
Account Payment
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(tick)N/A(tick)(error)N/A

 


Reconciliation

Payment transactions are processed on CSS during checkout, then integrated to PRONTO.  

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Account Payments (i.e. payment of outstanding invoices) are handled in line with the payment method used (Credit Card, EFT, PayPal) with regard to transaction posting. Cash Receipts are matched to the relevant PRONTO invoice by Reference. 

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If multiple invoices had been paid at once, the Cash Receipts would all have the same receipt number, and unique References in line with the sales orders to which they were linked. 

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For BPAY and EFT transactions, payment is generally confirmed before the order is released. For further information, see: 

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For the purposes of journaling Cash Receipts, a Contra debtor account may be used instead of a General Ledger (GL) clearing account.  Read more about this method here - Using a Contra Account for Online Payments instead of GL Account.

 

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Additional Information


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Comparing: Credit Card / PayPal / PayPal Express / BPAY / EFT / Direct Deposit / Account Payment


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 Online Payment Types


Minimum Version Requirements


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**.**.**


Prerequisites


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--


Self Configurable


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Yes


Business Function


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Payment Types


BPD Only?


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No


B2B/B2C/Both


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MultiExcerptNameB2B/B2C/Both

Both


Ballpark Hours From CV (if opting for CV to complete self config component)


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MultiExcerptNameBallpark Hours From CV (if opting for CV to complete self config component)

Contact CV Support


Ballpark Hours From CV (in addition to any self config required)


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MultiExcerptNameBallpark Hours From CV (in addition to any self config required)

Contact CV Support


Third Party Costs


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Fees Apply


CMS Category


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 CMS Category


Related help

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