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Lucene Search capabilities are implemented directly into Customer Self Service's application codebase.

This provides the following advantages:

• Fast indexing and an up-to-date search index due to the source data being local to the search engine.
• Search queries executed locally on the web site server, providing faster and more reliable searching
• No third party Saas or License fees
• Ability to apply additional business logic, such as filtering search results based on the current user's stock security (i.e. applying item restrictions).