Lucene Search capabilities are implemented directly into Customer Self Service's application codebase.
This provides advantages for user experience and indexing capabilities:
- Fast indexing and an up-to-date search index as sourced data is local to the search engine
- Faster and more reliable searching as search queries are done locally on the web site server
- No third party Saas or License fees
- Flexibility to apply extra business logic, e.g., search results filter based on user's stock security (i.e. applying item restrictions)
More detailed information:
- Lucene Introduction
- Configure Lucene - Fast Start
- Lucene Relevance Scoring And Boosting
- Lucene Advanced Search Queries
- Lucene Index Settings For Product Search
- Lucene Word Stemming
- Lucene Boost Word Maintenance
- Lucene Query Translation Maintenance
- Lucene Index Translation Maintenance
- Lucene Trim Word Maintenance
- Set Up Lucene Index Fields
- Did You Mean - Lucene Search Suggestions
- Lucene Search Tools
- Resources And Template Tokens For Lucene Search
Additional Information
| Minimum Version Requirements |
|
|---|---|
| Prerequisites |
|
| Self Configurable |
|
| Business Function |
|
| BPD Only? |
|
| B2B/B2C/Both |
|
| Third Party Costs | n/a |
