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Amend a user's online order limits (requisition, order and approval) where the Advanced Order Approval system is used.


This page describes how to amend a users on-line user's online order limits (requisition, order and approval) against a customerwhere the Advanced Order Approval system is used.

With Advanced Order Approval, users are given order limits for various order functions. For example, a user may have a 'Requisition Limit' of $999999.00, and an 'Order Limit' of $200.00. This user can submit orders up to $200 in value without approval, but any orders $200.01 - $999,999.00 will require approval. Approving users on the same Customer Code with an 'Approval Limit' greater than the order value will be able to approve the order. If there isn't a user with an appropriate approval limit for the order, an error message will be displayed to the User: 'Order cannot be submitted as there is no approver with the correct approval limit authority.'

Step-by-step guide

  1. Login as a user with that has an administration role.
  2. Click on Accounts > Advanced User Maintenance
  3. Enter the users email address or part thereof in the Search For box and enter on Search
  4. From the list of Users displayed select the user you wish to change
  5. Select "Accounts" from the available tabs
  6. From the list of Customers select the Customer you wish to change the limits for this user
  7. Navigate to the bottom of the screen which will display existing settings under the "Limits" tab
  8. Select "Edit"
  9. Amend the "Approval Limit" / "Order Limit" / "Requisition Limit" as required
  10. Select "Update"
  11. The users limits for this customer will now be effective the next time the user logs in.

 

Info
The Approval limit set here applies to Basic Approval only

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To Update a User's Order Limits:

  1. In the CMS, navigate to Users → Website Users
  2. Search for and Edit the required user.
  3. In the Customer Details section, update the dollar amounts for the user's Order Limit, Requisition Limit, and Approval Limit.

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  4. If the user has access to multiple accounts, you may wish to update the limits for those as well. 
  5. Save & Exit.
  6. Repeat Steps 2 - 5 for other users on the account, including users who will have approval authority. 
Info
For further information on Order Approvals, see Order Approvals.

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