Use Product Restriction Enquiry
Product Restriction Enquiry appears on the Products & Categories menu when Product Restrictions is enabled.
In the CMS, go to Products & Categories → Product Enquiry.
On the Product Restriction Enquiry page, enter:
Account Code: customer account code
- Product Code: product code
- Role Name: role (some products may have restrictions set by role)
To run the search, click Enquire.
- Check the table below for a guide.
Quick Reference Guide to Product Restrictions Enquiry
Categorypage
Details | Search Results | ||
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Customer Check | Does the customer exist? | Whether customer number is valid Pass. Customer Code exists. Fail. Customer Code not found. | |
Role Check | Does the role exist against the customer? | Whether Role is valid Pass. Role exists. Fail. Role not found. | |
Product Check | Does the product exist on your site? | Whether Product details are validPass. Product exists. Fail. Product not found. | |
Display Status | Whether Is the product is live available on your sitewebsite?
| Is Valid - does the Yes. The product currently display is currently displaying on your site. -No. The product is not displaying on your site. Other details Condition Code - | |
Stock Security | Whether there is a production Are there any specific inclusion/exclusion setting rules controlling product availability for the this customer.? |
Inclusion - available Exclusion - unavailable | |
Stock Security Cache | Rules affecting product restrictions are cached. Are there any cache entries for this product? | Included is information on when the last cache was refreshed. Refresh cache at the top of the page to update. | |
Product Restrictions | Are there any restrictions on the customer or role that prevent the purchase of settings that control this customer's access to this product? | Price Limits - are there any price limits at the sytem or role level? Obselete - can the customer order obselete products at system or customer level? Order Entry Restrictions - are there any order restrictions at system or role level? Product Order Restrictions - any restrictions for the product Warehouse Restrictions - are there any warehouse restrictions on the customer or role? |
Additional Information
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Prerequisites |
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Self Configurable |
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Business Function |
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BPD Only? |
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B2B/B2C/Both |
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Third Party Costs |
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Related help
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