Use Product Restriction Enquiry
Product Restriction Enquiry appears on the Products & Categories menu when Product Restrictions is enabled.
In the CMS, go to Products & Categories → Product Enquiry.
On the Product Restriction Enquiry page, enter:
Account Code: customer account code
- Product Code: product code
- Role Name: role (some products may have restrictions set by role)
To run the search, click Enquire.
- Check the table below for a guide.
Quick Reference Guide to Product Restrictions Enquiry
Category | Details | Search Results |
---|---|---|
Customer | Does the customer exist? | Whether customer number is valid. |
Role | Does the role exist? | Whether Role is valid. |
Product | Does the product exist on your site? | Whether Product details are valid. |
Display Status | Whether the product is live on your site
| Is Valid - does the product currently display on your site |
Stock Security | Whether there is a production inclusion/exclusion setting controlling product availability for the customer. |
Inclusion - available Exclusion - unavailable |
Stock Security Cache | When the current availability information was last cached | Refresh cache at the top of the page to update. |
Product Restrictions | Are there any restrictions on the customer or role that prevent the purchase of this product? | Price Limits - are there any price limits at the sytem or role level? Obselete - can the customer order obselete products at system or customer level? Order Entry Restrictions - are there any order restrictions at system or role level? Product Order Restrictions - any restrictions for the product Warehouse Restrictions - are there any warehouse restrictions on the customer or role? |
Additional Information
Minimum Version Requirements |
|
---|---|
Prerequisites | |
Self Configurable |
|
Business Function |
|
BPD Only? |
|
B2B/B2C/Both |
|
Third Party Costs |
|
Related help