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- 'Enable Store Availability Click And Collect' - tick to enable the Click & Collect functionality.
Product Availability - the
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Logic Logic Product availability icons can be displayed on the product list page (i.e. search results, product categories, my favourites page), the product detail page, and the shopping cart.
Products may show a different availability status for delivery vs pickup, as the customer's default warehouse is always used to calculate availability for delivery. A B2B user who switches to another account may see different delivery availability if the new account code has a different default warehouse.
Availability calculations will be specific to each site's implementation, but in all cases a product buffer may be employed. This adds a safety net to the availability logic, accounting for stocktake errors, for example. The buffer value is subtracted from the available quantity, for both Delivery and Pickup. The buffer can be set at the system level or by warehouse location override.
Products in a list displaying availability icons for both Delivery and Pickup
The following fields define stock levels for availability calculations:
Click And Collect Delivery Available Qty - if available stock in user's default delivery warehouse ≥ this value (after buffer), the product = 'Available for Delivery'.
- Click And Collect Pickup Available Qty - if available stock in user's pickup warehouse warehouse ≥ this value (after buffer), the product = 'Available for Pickup'.
- Click And Collect Pickup Call Qty (Low Stock, Call to Order) - if available stock in user's pickup warehouse is is less than than the 'Pickup Available Qty' value, but but ≥ this value (after buffer), the product = 'Low Stock - Call to Order'.
- Click And Collect Product Availability Buffer - this value is subtracted from the available quantity, for both Delivery and Pickup. The system level buffer is the fallback value, which can be overridden at a warehouse level. Example: PRONTO calculates 10 available for sale, the product buffer of 2 is deducted, so there are 8 available for sale.
Product availability icons can be displayed on the product list page (i.e. search results, product categories, my favourites page), the product detail page, and the shopping cart.
Info Available stock values for each product are drawn from the ProntoStockWarehouse table. Available stock = 'QtyOnHand' minus 'QtyCommitted' for the specified warehouse.
Products may show a different availability status for delivery vs pickup, as the customer's defaultis always used to calculate availability for delivery
warehouse
A B2B user who switches to another account may see different delivery availability if the new account code has a different default warehouse.
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Availability calculations will be specific to each site's implementation, but in all cases a product buffer may be employed. This adds a safety net to the availability logic, accounting for stocktake errors, for example. The buffer value is subtracted from the available quantity, for both Delivery and Pickup. The buffer can be set at the system level or by warehouse location override.
Products in a list displaying availability icons for both Delivery and Pickup
Order Restrictions - how orders containing 'unavailable' or special products are handled:
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OrderRestrict OrderRestrict
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The following fields can either be set to: YES (Always allow) / NO (Never allow) / DEFAULT (Standard behaviour as per existing business rules).
- Click And Collect Can Order If Deliv Unavailable - the delivery order contains a product which is 'Unavailable for Delivery'
- Click And Collect Can Order If Deliv Spec Ord Item - the delivery order contains a product which is ?????? has no Pronto Stock Warehouse record.
- Click And Collect Can Order If Deliv Indent Item - the delivery order contains a product classed as 'Indent'
- Click And Collect Can Order if Pickup Low Stock - the pickup order contains a product which is 'Low Stock - Call to Order'
- Click And Collect Can Order If Pickup Unavailable - the pickup order contains a product which is 'Unavailable for Pickup'
- Click And Collect Can Order if Pickup Indent Item - the pickup order contains a product classed as 'Indent'
Check Other Stores - allows the user to check product availability at nearby store locations.
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CheckOtherS CheckOtherS
- Enable Nearby Stores Availability for Products - tick to enable this Check Other Stores functionality
- Store Location Max Distance for Alternate Stores - sets the max distance from the user's currently selected store (system defaults to 50km if no value is set)
On the Product Detail and Cart pages, the 'Check Other Stores' button will display. This button launches a pop-up window showing the pickup availability of the product at stores close to the user's 'My Store' location.
Only nearby stores with stock available will appear in this pop-up - if there are no locations within X kilometres, a message will display to indicate that no nearby stores have stock available.
Delivery Availability Display Mode - determines whether delivery availability is based on the user's default delivery warehouse (standard), or includes transfer zones.
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DisplayMode DisplayMode
Set 'Store Avail Click and Collect Deliv Display Mode' to one of these options should be set to either:
- Standard - delivery availability is calculated per the method outlined in Step 2.
- Transfer Zone - delivery availability takes into account nearby warehouses in the same 'transfer zone' group. If stock is present and can be transferred for delivery, the product will display an 'X - X days to delivery' status, depending on core logic vs transfer stock. (Contact Commerce Vision for more detailed information on this option)
- If Transfer Zone used, set the 'Pronto Stock Warehouse Transfer Zone Field'???? is this used for Standard mode as well?? should be set to 'TransferZone'.
- Email Settings:
Order Status for Shipped Pickup Ready - defines the PRONTO status that will indicate a pickup order is ready to collect.
Warning Don't forget to add this status to the list of 'Order shipped statuses' in the Integrator Advanced Settings pane. See Integrator Settings - Advanced for information.
- Order Shipped Pickup Ready Email Template - defines the email template used when an order has reached Pickup Ready status and the Integrator triggers the 'Pickup Ready' email to the user. The default template is called 'Order Shipped Pickup Ready', which can be edited via 'Content' --> 'Emails'.
- Set the 'Store Location Google Api Maps Uri' to the following: https://maps.googleapis.com/maps/api/js?key=
- Ensure the website has its unique 'Google API Key' populated.
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