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Attaching Documents to Orders

Overview

Adding the Order Documents Widget allows your buying customer to attach a document to their order. For instance, if customisation or personalised items are included in your product offering, you may have scenarios where extra information is needed. Perhaps an image file or PDF from them before you can fill their order. In these instances, it's helpful to offer a file upload facility in the shopping cart. These files are stored on the server and can be accessed by administrators via a link on the Order Placed email.


From version 4.36+, the widget can be used to require certain orders, e.g., those paid by specified payment types offline, to upload payment evidence immediately after order submission. 



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Table of Contents



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Attaching Documents to Orders




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Excerpt


The Order Documents widget lets an ordering customer attach files to their order. These files are stored on the server and can be accessed by administrators via a link on the Order Placed email.



This guide shows you how to implement this functionality on your own BPD website.

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Step-by-step guide

Add attach file in Cart

First, add the widget to the Cart template: 

  1. In the CMS, navigate to ContentPages & Templates → Checkout.
  2. Select the Cart template.

  3. Locate where you want the Upload Files facility to be in the layout and click 'Add Widget'.

  4. Search for Order Documents and click 'Add Widget'.
     
  5. Edit the widget to customise document file types accepted. See: Order Documents Widget.
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  6. Click Save

  7. Refresh your shopping cart in another browser (or incognito window) to verify the File Uploader now displays.


Next, add the Order Documents Widget to the Order Lines Information template. This will determined if the document is included in the Order Placed email as well as the user's Order History. 

  1. In the CMS, navigate to ContentPages & Templates → Checkout.

  2. Find the Order Lines Info template. 

  3. Click Add Widget.

  4. Search for Order Documents and click Add Widget.
     
  5. Edit the widget to customise options. See: Order Documents Widget.
     
  6. Click Save

  7. The link to the user's document will now appear on the Order Placed email, as well as in the user's Order History when the order details are being viewed. 
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Additional Information


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Minimum Version Requirements


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03.82.00


Prerequisites


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Self Configurable


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Yes


Business Function


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Orders


BPD Only?


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Yes


B2B/B2C/Both


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Both


Third Party Costs


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n/a


Related help

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cqllabel = "widget" and title ~ "Order Documents"